Things Mobile Informs
Change to the price plans, in force from February 14, 2020
As we are sure you are aware, the Internet of Things and Machine to Machine communication are growing very rapidly but each individual device actually tends to exchange very little data or even no data at all. Consequently, mobile network operators have recently introduced monthly fees which are charged for connection to their networks regardless of the amount of data used.
In order to bring our rates in line with the changing wholesale prices that we have to pay, please note that from February 14, 2021, if not already applied, an additional monthly mobile network connection fee of €0.25 (VAT included) will be applied for all of our price plans (pay-per-use plans without subscription fees, pay-per-use plans with subscription fees, unlimited plans, individual packages, shared packages) and all operators. The cost will be taken out of the shared credit in an account the first time a SIM card connects in a calendar month. The fee will be charged for each network to which a device connects in a calendar month and only if a connection of this kind occurs. If a SIM card does not connect to any operator’s network, there will be no connection charge that calendar month. You can check which operators are available here.
Please also note that from February 14, 2020, pay-per-use plan with subscription fee, individual data packages, shared data packages and unlimited plans will no longer be available for the following countries: Argentina, Azerbaijan, Belarus, Bolivia, Brazil, Cambodia, Canada, Chile, Colombia, Ecuador, El Salvador, Faroe Islands, Honduras, Mexico, Moldova, Mongolia, Nepal, Nigeria, North Macedonia, Peru, Saudi Arabia, Trinidad & Tobago, Tunisia, Uruguay, Venezuela.
These changes have been made in accordance with art. 70, section 4 of Italian Legislative Decree 259/03. Until February 14, 2021, you have the right to withdraw from the contract without penalty by sending an email to firstname.lastname@example.org, accessing the IoT Portal and filling in the withdrawal form, or sending a letter by registered mail with return receipt to Things Mobile - Via Biron 102 - 36050 Monteviale (VI) - Italy.
Our IoT experts will be happy to answer any questions that you might have.
Posted on 01/08/2021
Change to the price plans, in force from August 28, 2020
In recent years the Internet of Things and Machine to Machine market has grown exponentially, along with the demand for connectivity from millions of devices all over the world.
However, the mobile network operators who provide connectivity services are noting that the amount of data exchanged by each device tends to be very low.
Having a large number of devices that on average exchange small amounts of data is a problem for operators, because they have very low revenue and margins but they still have to provide high-quality services. It is increasingly common for IoT and M2M SIM cards in devices that are connected to networks to exchange very few kilobytes, or even none at all.
Consequently, a number of operators have introduced monthly fees which are charged for connection to their networks regardless of the amount of data exchanged. Due to this situation and the charges that will be made by some of our partner operators, we have introduced a maximum monthly connection fee of $0.20 for access to their networks. The rates include VAT where due. The cost will be taken out of the shared credit of the account the first time a SIM card connects to the network in question in a calendar month. You can check the access costs for each operator here.
The connection charge will apply to all plans (pay-per-use plan without subscription fee, pay-per-use plan with subscription fee, unlimited plan, individual packages, shared packages) from August 28, 2020. The change has been made in accordance with art. 70, section 4 of Italian Legislative Decree 259/03.
Until August 28, 2020, you have the right to withdraw from the contract without penalty by sending an email to email@example.com, accessing the IoT Portal and filling in the withdrawal form, or sending a letter by registered mail with return receipt to Things Mobile - Via Biron 102, 36050 Monteviale (VI) - Italy.
As always, our priority continues to be to provide a high-quality service at an unbeatable price, so we are striving to create new pricing solutions.
We will let you know about our new solutions as soon as possible.
Posted on 07/24/2020