Send the documents by email
You will be sent confirmation that the check has been completed within one working day.
Send an email to [email protected]. State your username (the email address that you used to register) and attach the following documents:
- SIDE with a photo of your ID document
- SIDE without a photo of your ID document
- A photo of yourself holding your ID document (SIDE with photo) near your face
Tips on taking the selfie
- Make sure that the room is well lit
- Select the maximum resolution available on the device that you use to take the photo
- Hold the document near your face
- Ensure that all parts of both the document and your face are visible in the photo
If the quality of the photo is deemed unsatisfactory, you will be asked to provide a better copy. In addition, no part of the document must be covered or censored.